Rapid Pro 2.1
Rage + Frost
Carry out basic diagnosis, repair, maintenance, and fault findings for the Electric Vehicles (EVs) with the help of service engineers and technicians.
Coordinating with Vehicle/Battery OEM/Dealer for vehicle service maintenance or breakdown.
Maintain daily vehicle breakdown records, service records and spare records.
Providing post service feedback through Customer Relationship Executive at dealerships and scheduling future maintenance sessions.
Ensuring With Warranty, Extended Warranty and Post-warranty vehicle reporting is executed as per plan and defined guidelines.
Studying spare parts consumption patterns and generating spares and lubes order as per defined schedules and guidelines.